Salesforce Stories - Page 8

UK Stories

Salesforce stories

Retailers urged to clean address data for faster deliveries

Poor address records are driving misdeliveries, extra fuel use and customer churn, costing retailers GBP £11.60 a parcel on average.

By Barley Laing • 5 min read • Tue, 21st Apr 2026

Customer Relationship Management

MSPs see voice as part of wider IT offer, Gamma says

As larger vendors bundle communications with cloud and security, smaller voice specialists face tougher competition and higher support risk.

By Mark Tarre • 4 min read • Tue, 21st Apr 2026

Semiconductors

Experts react to UK £500 million sovereign AI unit

The new fund is intended to boost growth while giving the UK more control over data, chips and AI systems used by public services.

By Shannon Williams • 4 min read • Fri, 17th Apr 2026

Global Stories

Salesforce stories

Digital Transformation

Exclusive: Google Cloud accelerates shift to agentic data

Enterprises may soon design data systems for AI agents rather than staff, as Google Cloud adds real-time context, automation and cross-cloud access.

By Sean Mitchell • 5 min read • Thu, 23rd Apr 2026

Storage

Dell launches PowerMaxOS 10.4 with faster, safer storage

Enterprise users can now cut response times by up to 25% while adding ransomware detection, single sign-on and migration tools.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 23rd Apr 2026

Hybrid Cloud

Google Cloud launches Agentic Data Cloud for AI agents

The new tools could let firms’ AI agents act on live data more securely across clouds, while cutting rebooking from hours to minutes.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026

Unified Communications

Google sees retail success with agentic commerce push

Retailers are using Google’s new AI suite to speed up shopping and support, with Bunnings already live and UCP adoption starting to grow.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026

DevOps

Google Cloud expands Gemini Enterprise into AI agent hub

Businesses gain a single control plane for AI agents as Google Cloud folds developer tools, employee apps and partner software into Gemini Enterprise.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026

Data Protection

Google launches Workspace Intelligence for AI across apps

The rollout aims to cut time lost switching between apps by letting Gemini draw on emails, files and chats in one workwide context.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026

Customer Relationship Management

Salesforce launches Headless 360 for agents & developers

The launch aims to let firms and software agents use Salesforce data and workflows inside coding tools and collaboration apps, cutting build times by up to 40%.

By Catherine Knowles • 5 min read • Thu, 23rd Apr 2026

Manufacturing

Snowflake expands AI tools for business users & developers

The updates aim to help companies turn internal data into AI-driven workflows while keeping business controls and governance in place.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 22nd Apr 2026

Data Protection

Protegrity hires 10-plus AI & data protection experts

The appointments come as businesses shift AI from trials to daily operations, putting far greater pressure on data privacy and security teams.

By Sofiah Nichole Salivio • 4 min read • Wed, 22nd Apr 2026

Unified Communications

Snowflake expands AI tools for business users & developers

More than 9,100 customers already use Snowflake's AI products weekly, as new tools aim to move corporate pilots into everyday workflows.

By Sofiah Nichole Salivio • 5 min read • Wed, 22nd Apr 2026

Software-as-a-Service

Databricks names Simon Davies to lead APJ expansion

Regional demand for its data and AI tools jumped more than 85% in the fourth quarter, prompting a bigger APJ push from Databricks.

By Mark Tarre • 3 min read • Mon, 20th Apr 2026

Unified Communications

Twilio launches embeddable Flex contact centre for apps

Businesses can now embed contact centre functions into apps as Twilio adds a Flex SDK, Salesforce Voice integration and new pricing.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 17th Apr 2026

Virtualisation

Leapwork launches AI-driven continuous validation platform

Enterprises under release pressure can now test more quickly, as Leapwork combines functional automation, performance testing and AI orchestration in one platform.

By Sean Mitchell • 4 min read • Thu, 16th Apr 2026