The Ultimate Guide to eCommerce
A curated UK edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
UK eCommerce News
Regional stories with direct local relevance
Loyalty schemes become key retail draw, study finds
A new survey suggests shoppers are increasingly willing to trade personal data for discounts, pushing loyalty programmes to the centre of retail strategy.
CDS Superstores extends THG Fulfil deal for brands
Online growth at The Range, wilko and Homebase will be backed by automated warehousing as CDS Superstores extends its THG Fulfil partnership.
Amazon launches seller wallet GBP for UK merchants
Eligible merchants can now hold UK sales proceeds in pounds and send fast, free domestic transfers through Seller Central.
UK health users quit products when benefits are unclear
More than half of digitally active UK health shoppers have quit products because they saw no tangible results, research from Pomegranate found.
AliExpress extends UK shopping festival to 3 December
The longer campaign is designed to win cautious British shoppers as retailers battle for year-end spending amid pressure on household budgets.
UK shoppers nearly match card use with bank payments
Security and privacy are driving UK shoppers towards bank-based checkout, with 40% now using it often or regularly versus 41% for cards.
Analyst Insights
Research and market analysis connected to eCommerce
Cloudinary named Gartner Leader in digital asset management
Syndigo named leader in Gartner's first PIM quadrant
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Expert Columns
What it takes to make warehouse automation work
AI in Retail is Only as Good as its Data Foundation
Ecommerce needs to realise the role of inclusive finance as it adjusts to a new credit challenge
How to maximise AI performance during the golden quarter
The next eCommerce interface may not be a screen
The golden quarter loyalty opportunity: Why rewards matter more when consumers spend more carefully
Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security
For sensitive health categories, eCommerce can remove more than just the checkout queue
Dupe culture is creating a new challenge for toy and gaming brands
Customer data integration: A data quality checklist
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Singapore merchants see gaming demand surge on PayPal
Cross-border demand for Singapore sellers is broadening as gaming becomes a top draw, with PayPal handling more than 11 million buyers a year.
Birbank adds cinema ticket booking for Azerbaijan users
The move gives more than 5 million users a single in-app route to book films and seats, broadening Birbank beyond payments before year-end launch.
Orange deploys AI agents for billing support queries
Customers in several countries can now get billing and account answers from Orange's AI agents, which are restricted to internal records and costs.
Fast Simon launches AI model for Shopify discovery
The new system is meant to help Shopify brands lift conversions and basket sizes by automating product ranking around shopper behaviour and stock levels.
Birbank Private named Azerbaijan's top private bank
Rapid asset growth and a 71.8% jump in clients helped the wealth arm become the first Azerbaijani bank to win the award.
team.blue refinances €1.1 billion loan, extends maturity
The deal gives the digital services group a longer debt runway, with about 90% of its term debt now maturing in 2032.
Blue Yonder launches AI-native order management tool
Retailers and distributors are being offered tighter control over inventory, cancellations and fulfilment costs as Blue Yonder adds AI agents to order management.
Chargeflow data flags Black Friday non-delivery surge
Non-delivery claims overtook card fraud on Black Friday weekend, with chargebacks filed weeks later and peak disputes hitting in January.
Yuno adds Ecommpay to widen payment reach across regions
Merchants in Europe and Asia-Pacific can now offer more local checkout options through one integration, reducing abandoned transactions at payment stage.
ThinkingToo launches agency to boost European AI mentions
As users increasingly rely on AI chatbots for answers, European firms risk being overlooked in local markets while American sources dominate citations.
Everywhen warns cyberattacks can breach customer trust
The incident has exposed a gap in cyber risk planning, with unauthorised app messages at ASOS showing how trust and fraud fears can linger after attacks.
Moon Boot taps ESW for international eCommerce push
The retailer can now serve customers in seven countries through one cross-border model, reducing the need for local legal entities and separate systems.
Temu & IACC launch programme to tackle IP disputes
Brands can now escalate complex IP complaints on Temu through a dedicated IACC-backed channel, with responses promised within 48 hours.
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BrowsAble secures GBP £300,000 to boost accessibility
The funding will help the start-up bring its accessibility platform to market in 2027, with users set to access it free while businesses pay.
UK shoppers prefer cheaper delivery over speed, survey finds
Most UK shoppers would trade speed for savings, putting pressure on retailers to focus on free delivery, tracking and clear updates instead.
Akeneo launches Autumn Release 2026 & buys Dataggo
Enterprise teams will gain tighter control over AI-driven product data as Akeneo adds governance tools, Shopify support and new supplier workflows.
team.blue launches AI connectors across software brands
Small businesses can now manage bookings, campaigns and compliance inside AI chatbots instead of switching between separate software tools.
Entersekt boosts 3-D Secure to cut checkout failures
Interrupted authentication journeys are costing merchants sales, with Entersekt saying its latest changes lifted success rates by up to 9 percentage points.
Neonomics adds payee verification to Nello Pay in Europe
Finnish shoppers using Pay by Bank will be alerted if a merchant name does not match the linked account details, helping curb misdirected payments.
QuickAIBuy launches first paid review service for buyers
A standard review costs USD $79 and aims to help B2B buyers avoid committing to orders before evidence on suppliers, freight and margins is checked.
Job Moves
Appcharge appoints Ronen Morecki as Chief Operating Officer
Akeneo names three leaders to drive AI commerce push
TMX Transform appoints Frances Farren as UK director
Rithum appoints Kim Miller as Chief Marketing Officer
Komerz appoints Shahid Sadiq as Group Finance Chief
3PL appoints Ryan Walker as Head of Customer Experience
Billy Grace taps ex-Google sales head for UK launch
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Dig appoints Ideal World Co-founder Paul Wright to board
